Important Information
Policies
To help make your stay at Comfort Suites Maingate East At Old Town in Kissimmee as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear, family-friendly policies designed for smooth stays.
Check-In and Check-Out
Check-in generally begins in the mid-afternoon, with check-out scheduled for late morning. Times may vary based on booking conditions and occupancy.
Age and Identification
Guests are typically required to be at least 18 years old and must present valid photo identification at check-in.
Smoking and Pets
Smoking is restricted to designated areas. Pets are not permitted, with service animals accommodated in accordance with regulations.
Cancellation and Payments
Cancellation terms depend on the selected rate and reservation type. Payment details, including any pre-authorization, are confirmed during booking.